Welcome to support for Quick Flow Soccer and Quick Hands Hockey.
If you need help, have questions, or are experiencing any issues, please contact us using the email below.
Contact Support
justin_jimmo@hotmail.com
To help us assist you faster, please include:
- App name (Quick Flow Soccer or Quick Hands Hockey)
- Device type (iPhone, Android, etc.)
- A description of the issue
- Screenshots or screen recordings (if applicable)
Common Issues
Tracking not working properly
- Ensure you are in a well-lit environment
- Make sure the ball or puck is clearly visible in the camera view
- Position your device facing the training area
Performance or lag issues
- Close other background apps
- Use a stable setup and avoid excessive camera movement
- For best performance, use screen mirroring with a strong connection or an HDMI adapter
No sound
- Ensure your device is not on silent mode (iOS)
- Check in-game sound settings
Subscriptions
Subscriptions can be managed or canceled through your device’s app store:
iOS: App Store → Profile → Subscriptions
Android: Google Play → Payments & subscriptions → Subscriptions
Account & Data Requests
To request account or data deletion, email:
justin_jimmo@hotmail.com
Subject: Account or Data Request
Response Time
We aim to respond within 1–3 business days.